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NOTE: We mention this below, but it's worth highlighting: All book orders placed on our website
are being filled by our wholesaler. Unfortunately, we do not have access to tracking numbers or
order status updates on these orders. We apologize for this inconvenience. Also, orders may
be split and ship from more than one warehouse. In general, though, our wholesaler ships orders
the next business day after receiving them. USPS Media Mail takes 2 to 8 business days.
UPS Ground takes 1 to 5 days. And thank you for ordering! Your orders really do help!
ATTN: PLEASE READ BEFORE
PLACING AN ORDER
SKYLIGHT BOOKS IS
TEMPORARILY CLOSED.
HOWEVER, YOU CAN
STILL ORDER BOOKS ON
OUR WEBSITE:
We have reconfigured our website so that new orders for
books will be automatically sent to and filled by our largest
book wholesaler, Ingram. This allows us to keep getting
books in our customers' hands, but using this feature
means we had to make several changes to how orders
can be placed on our website:
1) We had to turn off In Store Pickup and most other
shipping rates. The only shipping rates for books will be
Media Mail
($3.75 for the first book + $1.25 per additional book)
or UPS Ground
($7.75 for the first book + $0.75 per additional book).
2) Members cannot use their member discounts or free
member shipping on these orders. Adding the
"apply member discount" item to the order will
prevent Ingram's automated sytem from
filling the order.
3) Orders will not pass through our hands and we will
not have access to tracking numbers or order status
on any of these orders
4) We had to turn off all payment methods
except for credit cards.
5) We can still process orders for gift cards and
new /renewed memberships (from home) but orders
can't include both books and items like
gift cards/memberships -- only one or the other,
or they can't be processed. And gift cards can not be used for
online purchases at this time.
Obviously these limitations are far from ideal, which
is why we have this feature turned off on our website
during normal times. But these are not normal times,
and this is the only way we can get new book orders
to our customers until we reopen. And these orders do
support Skylight Books. Thank you for
your understanding, your support,
and your patience.
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