ITIL(R) provides a framework of best-practice guidance for IT service management, and since its creation, ITIL has grown to become the most widely accepted approach to IT service management in the world.
These practice tests have been designed to support your knowledge of ITIL and Service Management and provide additional guidance to pass your ITIL(R) 4 Foundation on your first attempt
This manual is designed to provide learners an opportunity to test their knowledge on ITIL 4 concepts and principles, key principles of IT service management, and ITIL practices. 200 + Questions with their Answers and detailed Explanation will give you the edge you require to get your ITIL certification on your 1st attempt.